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Joyful Hearts, Inc. Privacy Policy

This policy is regarding the privacy rights of visitors to our website.  The importance of privacy is a concern to everyone today, and we are committed to maintaining the accuracy, confidentiality and security of your personal information.  This privacy policy describes the personal information that Joyful Hearts, Inc. collects, manages and how we may disclose that information.

The provision of personal information to Joyful Hearts, Inc. means that you agree and consent that we may collect, use and disclose your personal information in accordance with this privacy policy.  If you do not agree with these terms, please do not provide any personal information to Joyful Hearts, Inc.  If personal information is not provided however, it may prevent us from offering you the services and/or programs you have requested.

Personal information is any information about an identifiable individual such as name, address, age, credit card information, banking information, etc.  It does not include information that cannot be associated with or tracked back to a specific individual. Also, information that is publicly available, such as a publicly listed telephone number, is not considered to be personal information as it relates to this privacy policy.

Joyful Hearts, Inc. collects personal information about raffle participants for such purposes as processing your ticket request, contacting winners or otherwise responding to your customer service requests, as well as to establish, maintain and manage our relationship with you. Joyful Hearts, Inc. generally collects your personal information directly from you and only with your consent and will not collect or use personal information about you from a third party without your consent.   We aim to ensure that any personal information you have provided is accurate, complete and current as required for the purposes for which the information is used.

The information Joyful Hearts, Inc. collects is the minimum amount we need to fulfill your ticket request and to otherwise perform the services in accordance with our raffle. This includes: contact and identification information, such as your name, address, telephone number and e-mail address, financial information such as your payment methods, billing and banking information (credit card checking account information, in order to process your ticket request); for online financial transactions, we process standard credit card information via a secure, 128-bit encrypted Secure Sockets Layer (SSL) session. SSL is the proven standard for secure web transactions.
Joyful Hearts, Inc. retains personal information only as long as it is required for the reasons it was collected. The length of time we keep information varies, depending on the program, service or event and the nature of the information and may extend beyond your relationship with us.  When your personal information is no longer required for Joyful Hearts, Inc. purposes, the information is either physically destroyed or deleted.

In order to improve our site on an ongoing basis, we may use cookies to track your visit. Joyful Hearts, Inc. may also use cookies to provide users with certain features and access. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the website that gave it to you. It functions as your identification card. It is not a program and cannot be executed as code or deliver viruses, and we do not report on individual user sessions. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie - this gives you the chance to decide whether to accept it. To learn more about cookies and how to change your settings, please use the help function in your browser.

Joyful Hearts, Inc. only uses your personal information for fundraising, to process donations, to respond to requests for services and information, and to keep you informed about Joyful Hearts, Inc. activities.

Joyful Hearts, Inc. shares your personal information only with its employees, vendors, and/or volunteers; who require such information to establish, manage and maintain our relationship with you. We may also disclose your personal information to third party service providers with whom we engage to mail our raffle materials, process your ticket requests, or answer your telephone or email inquiry. These third party providers only have access to personal information that is needed to perform the related function and may not use it for any other purpose.

About Children
Joyful Hearts, Inc. is concerned about the safety of children when they use the Internet.  This site is not intended for children.  To participate in any of the raffles on this site, you need to be the greater of 18 yers of age or the minimum legal age for gaming in your state, Province, or County.  All content on this website is related to the Joyful Hearts, Inc. raflle and its charitable activites and there is not any information displayed on this website that is deemed unsuitable for children's viewing. Pursuant to the Children's Online Protection Act of 1998, Joyful Hearts, Inc. will never knowlngly request personally identifiable information from anyone under the age of 18 without prior verifiable parental consent.

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